Our Commitment to Transparency

At GlowDesk, we believe in clarity — not only in lighting but also in communication. Learn how we collect, protect, and use your data responsibly.

1. Information We Collect

Personal Details

Your name, address, and contact number are collected during checkout to ensure seamless delivery and service.

Payment Information

Payments are securely processed via trusted Indian gateways like Razorpay, Paytm, and UPI — we never store your card details.

Device Data

Anonymous analytics help us improve user experience, page load times, and website performance.

2. How We Use Your Data

To process and deliver your orders efficiently
To provide personalized lighting recommendations
To send exclusive updates, only with your consent
To comply with Indian consumer protection laws

3. Data Protection & Security

🔒

GlowDesk uses advanced encryption, firewall protection, and periodic audits to ensure your personal and payment data remain safe from unauthorized access.

4. Your Rights

Access

Request a copy of the data we hold about you anytime.

Correction

Update inaccurate or outdated personal information easily via your account dashboard.

Deletion

Request to delete your account or personal data permanently.

5. Payment & Refund Terms

All prices are listed in INR (₹). You can pay online via UPI, Debit/Credit Card, or Cash on Delivery. Refunds are processed within 5–7 business days for online payments.

6. Contact Us

Questions about your privacy or policy? Reach out at contact@glowdesk.com — our support team responds within 24 hours.